What does a brand strategy engagement include?

A brand strategy engagement includes a positioning audit, competitive landscape review, messaging framework, brand voice guidelines, and visual identity direction. You receive a complete brand system — not just a logo — with clear guidance on how to apply it across every channel.

How long does a website design and build project take?

A typical website design and build project takes 6–10 weeks from kickoff to launch. This includes discovery, wireframes, visual design, content integration, and QA. Timeline depends on content readiness and revision rounds.

Do you work with international clients?

Yes. Noran Design works globally — we have supported 130+ organisations across 15 countries including the UK, Hong Kong, Singapore, the United States, and Europe. All engagements are fully remote.

Can you design and build the website as well?

Yes. We offer end-to-end website design and build as a single engagement — strategy, UX, visual design, and CMS development. We build primarily in Framer and can integrate with your existing tools and content systems.

How is Noran Design different from a traditional agency?

Noran Design is a studio, not an agency. You work directly with Nicole Fung and a small senior team throughout your engagement — not a junior account manager. We operate as a strategic partner embedded in your organisation, not a vendor delivering to a brief.

Noran Impact Charity Support

Subsidised digital support for charities ready to strengthen their website, systems and online visibility.

We are opening a limited number of places for registered charities and mission-led organisations that need proactive digital support, clearer priorities and practical help they can actually use.

Applications close 14 September 2026.
Selected organisations will be notified by 20 September 2026.

Apply for Noran Impact

Featured in

We're here to make strategic digital support more accessible.

Since founding Noran Design, I’ve always believed that good design should not only serve organisations with the biggest budgets.

At least 20% of our studio effort has been intentionally reserved for societal work: nonprofits, cultural initiatives, grassroots organisations and mission-led teams doing work that deserves stronger digital support than they can often access.

Our corporate and commercial clients help make this possible. Their support allows us to keep the studio sustainable while creating space for work that contributes back to society.

Noran Impact is the next version of that commitment.

It is a limited subsidised programme for charities and mission-led organisations that are ready to strengthen their digital foundations with senior strategy, better systems and proactive support.

This is not about doing charity “on the side”.

It is part of how we believe a design studio should operate.

Joseph Alexander - Official Framer Partner

Nicole Fung

Founder & Creative Director

Why Noran Impact

Most nonprofits do not have a lack-of-effort problem. They have a digital systems problem.

Over the past two months, we have spoken to 80+ nonprofits and mission-led organisations about their digital challenges.

The pattern was clear.

Many organisations are doing deeply important work, but the systems around that work are fragile.

A website issue is only discovered when a supporter points it out.
A broken donation link quietly stays live.
Analytics exist, but sit across different platforms with no clear story.
Google Ad Grant funding remains unused or difficult to maintain.
Key digital knowledge disappears when a volunteer, trustee or team member moves on.

None of this happens because the organisation is not capable.

It happens because meaningful work is often carried by small teams who are already stretched. Digital work becomes reactive, fragmented and dependent on whoever has time that week.

That is the gap Noran Impact is designed to address.

Proactive digital support, not another reactive vendor.

Most digital support starts when something has already broken.

Noran Impact is designed to work differently.
We help organisations understand what needs attention, prioritise what matters, and build a clearer digital system over time.

That includes monitoring, website updates, analytics visibility, Google Ad Grant readiness, campaign journey recommendations, reusable templates and a practical 3-month roadmap.

The aim is not just to fix isolated issues.

It is to help nonprofits build a digital foundation that is easier to manage, easier to improve and less dependent on one overstretched person.

Organisations supported over 8+ years of practice.

Countries served across Europe, America, and Asia.

Awards recognised for innovation and UX excellence.

Languages our design work has been produced in.

Approach

Our iterative approach

We do not believe charities need more overwhelming strategy documents.

They need a clear starting point, a practical roadmap and a digital partner who can help them keep improving.

That is why Noran Impact is built around a 3-month support cycle:

Phase

Understand the current system

We review your website, digital channels, analytics setup, user journeys and operational bottlenecks.

Phase

Create a custom 3-month roadmap

We identify what needs attention first, what can wait and what will make the biggest practical difference.

Phase

Improve proactively

We support website updates, digital operations and fixes, reporting, campaign readiness and ongoing digital decisions before small issues become bigger problems.

Phase

Build reusable systems

We help your organisation move away from ad-hoc digital work and towards clearer, more maintainable systems.

Phase

Understand the current system

We review your website, digital channels, analytics setup, user journeys and operational bottlenecks.

Phase

Create a custom 3-month roadmap

We identify what needs attention first, what can wait and what will make the biggest practical difference.

Phase

Improve proactively

We support website updates, digital operations and fixes, reporting, campaign readiness and ongoing digital decisions before small issues become bigger problems.

Phase

Build reusable systems

We help your organisation move away from ad-hoc digital work and towards clearer, more maintainable systems.

Phase

Understand the current system

We review your website, digital channels, analytics setup, user journeys and operational bottlenecks.

Phase

Create a custom 3-month roadmap

We identify what needs attention first, what can wait and what will make the biggest practical difference.

Phase

Improve proactively

We support website updates, digital operations and fixes, reporting, campaign readiness and ongoing digital decisions before small issues become bigger problems.

Phase

Build reusable systems

We help your organisation move away from ad-hoc digital work and towards clearer, more maintainable systems.

Offering

Every plan includes

Noran Pulse™ Dashboard

Includes access to our flagship analytics platform, Noran Pulse™ Scale Plan, worth £199/month. Track key website, campaign and social metrics in one place, with clearer insight into what is working and what needs attention.

Uptime and Issue Monitoring

We monitor your website’s availability and key technical signals, helping flag downtime or major issues before your audience has to tell you.

3-Month Digital Roadmap

A practical roadmap tailored to your organisation, showing what to fix, improve and prioritise over the next 3 months.

Private Support Channel

A dedicated space to ask questions, share updates and keep digital work moving without everything getting buried in email.

Shift

From reactive support to proactive digital partnership

Many charities only notice digital problems after they have already cost time, trust or opportunity. Noran Impact helps you spot issues earlier, make better decisions and turn repeated manual work into clearer systems your team can rely on.

What often happens now

Website downtime is discovered days later because a supporter, donor or service user reports it.

Broken links, unclear pages or donation friction go unnoticed until a campaign underperforms.

Website updates only happen when someone has spare time.

The Google Ad Grant is not used, underused or at risk of non-compliance. This can mean missing out on up to £7,000 per month in Google Search advertising credit.

Analytics sit across Google, Meta, LinkedIn, email platforms and spreadsheets, making it hard to see what is actually working.

Digital knowledge sits with one staff member, freelancer or volunteer, then disappears when responsibilities change.

Repeated manual work takes up time that could be spent on services, fundraising or community engagement.

Campaign pages are created last minute without clear tracking, audience journey or conversion thinking.

External support is reactive: someone is called when something breaks.

What Noran Impact changes

We monitor uptime and help flag issues quickly, so problems can be addressed before they quietly damage trust.

We review key user journeys and highlight the issues most likely to affect trust, enquiries or donations.

You get structured monthly support for priority website updates, content improvements and digital fixes.

We help review Google Ad Grant readiness, compliance risks, campaign structure and landing page quality so your organisation is better positioned to use the grant effectively.

We help bring key metrics into one unified dashboard and provide data-driven insight, so decisions are based on evidence rather than guesswork.

We help create clearer systems, reusable templates and documentation so knowledge can transfer across volunteers, staff and job functions.

We identify recurring workflows that can be turned into systems, templates or light automation to free up internal capacity.

We help structure campaign pages around audience needs, calls to action and measurable outcomes.

Noran acts as a proactive digital partner, helping your organisation improve continuously rather than only responding to emergencies.

Value Breakdown

What the support is worth

Noran Impact is designed to give selected charities access to a level of digital support that would usually require several separate tools, freelancers or internal roles.

Included in Noran Impact

Typical separate cost

Analytics dashboard (Noran Pulse™ Scale Plan)

£199/month

Uptime monitoring and issue alerts

£20–£80/month

Website update support

£300–£800/month

Analytics review and reporting guidance

£300–£1,000/month

Google Ad Grant readiness and compliance support

£500–£1,500+ one-off or monthly

Digital strategy and prioritisation support

£150–£300/hour

Campaign page and user journey recommendations

£300–£1,000+

Reusable templates, documentation or light automation

£300–£1,000+

Estimated combined value

£2,500–£5,000+ per month when sourced separately

ROI

Why this can pay for itself

The cost of weak digital infrastructure is often hidden. It shows up as missed donations, underused campaigns, lost volunteer time, broken user journeys and decisions made without reliable data. Noran Impact helps reduce that hidden cost by improving the systems that already support your awareness, fundraising and service delivery.

Google Ad Grant
Up to £7,000/month in Google Search advertising credit, subject to eligibility and compliance.

Website Trust
Fewer broken links, clearer journeys and a stronger first impression for donors, funders and service users.

Team Time
Less repeated manual work and miscommunication through clearer systems, templates and light automation.

Campaign 效能
Better landing pages, tracking and calls to action, so campaigns are easier to measure and improve.

Decision Making
Cross-channel visibility through Noran Pulse™ and data-driven recommendations.

Knowledge Retention
Less reliance on one volunteer, staff member or freelancer holding all the digital knowledge.

Eligibility Criteria

To be eligible to this program, you must:

Be a registered charity with operating budgets of £300K or less

Have an active website or digital presence that needs improvement

Have a clear public benefit, cause or community mission

Be able to commit to the subsidised monthly contribution for at least three months

Be able to provide feedback, approvals and access to relevant digital tools when needed, and be ready to use the support actively

This programme is not suitable if:

You are looking for free support only

you cannot commit to the monthly contribution if selected

you do not have someone who can provide feedback or approvals

you need a full website rebuild within the subsidised fee

you are looking for emergency-only technical support

Charity Studio Retainer

£500

/ month

£1,800/month

Practical hands-on digital support for charities that need help keeping work moving.

Choose this if you need help getting digital tasks done, keeping the website healthy and reducing pressure on your internal team.

Access to our full multidisciplinary team

Website updates and priority fixes

Uptime monitoring and basic website health checks

Broken link and content issue flagging

Light digital systems or template support

Noran Pulse™ access for cross-channel analytics (£199/mo)

Email or private channel support

Apply Now

Charity Advisory Retainer

£1200

/ month

£2,400/month

Senior digital guidance, roadmapping and proactive prioritisation.

Choose this if you need a proactive digital partner to decide what matters, build a roadmap and connect website, analytics, campaigns and systems into one clearer strategy.

Everything in Charity Studio Retainer

Custom three-month digital roadmap and prioritisation

Board-level or senior digital guidance

Google Ad Grant readiness and compliance review (£7K/mo)

Campaign and landing page strategies

Data-driven recommendations

Proactive digital opportunity and risk spotting

Priority support with 4h response guarantee

Apply Now